# SLA

No SLA applies yet, because there's no public service.

| Service | Planned monthly uptime |
|---|---|
| Control-plane API | 99.99% |
| Shared VMs | 99.95% |
| GPU and active-nested VMs | 99.9% |
| Spot | None |

Credits start only after two clean beta quarters are measured. See the [design document](https://github.example/harebox/blob/main/docs/design/05-security-reliability.md) for the arithmetic and the exclusions.